Returns & Exchanges
At Strung Out, we want to ensure you have the perfect gear for your game. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in their original, unused condition with all tags attached and racquet plastic wraps intact.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Package and Ship
Print your prepaid shipping label and securely pack your gear in its original box to prevent damage during transit.
Receive Refund
Once our team inspects your return, we will process your refund or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing